Direct Energy Services

Direct Energy Services Reviews & Complaints

Reviews: 1


Total views: 4229

Published: 10 April 2020

Posted by: bukithed2

A door to door salesmen tried to get me to switch electrical suppliers by showing me a copy of a flier that my electric company puts in with my bill that has a list of approved suppliers on it, My current supplier was not on his list .But I told him that I still had my copy of the same flier and I wanted to compare the two upon returning wit the said flier the two salesmen had departed from my residence and after a brief search I can only assume they did not want to see my flier which still has my supplier on it.This troubled me so I check my electric companies website and saw that my supplier was indeed still a business partner of theirs.I then contacted direct energy by phone to voice this complaint, after being switched several times I was given someone who would listen to my complaint that their salesman showed me a falsified document that this was fraud and I wanted to report it they said they would look into it but when I asked for his name he would only give a first name and after asking to speak to a manager and threatening to seeking legal action he gave me his and the first person I talked withs ID numbers and told me I would be contacted. I am still waiting!

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