Discovery Benefits

Discovery Benefits Reviews & Complaints

Reviews: 1

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Published: 17 February 2020

Posted by: Wallace Klokel

Discover benefits for the month of June $754 for me to pay I am a cancer patient and just went in for surgery That is a reason why I was late and I want to make good and paid up I had paid $500.00 I had went in the hospital for surgery on 6/27/19 when I got home from the hospital I got a letter from discovery benefits stating that I owe $254.26 The letter was dated 6/27/19 the same day that I was in surgery for Cancer when I got this letter on 7/2/19 I had call them on the phone to pay my bill of $254.26 They Told me that my policy was canceled I told them that I was in the hospital I called on 7/3/19 at 10:18 am & 10:42 am On 7/3/19 I had Spoke to two different people on same day two different times they said to it can be reinstated and they gave me a case number they said to me that a The supervisor can override the system to reinstate the policy and take my payment later on that day the supervisor called me around 1 pm I think he said his name was Dave on the phone to talk about it and he was very nasty to me on the phone with he said all those girls didn’t know what they were talking about he said that once it’s canceled it’s canceled there’s no way to bring it back I would like to see this policy be reinstated and take my pain and bring it up today I’m a cancer patient I was in the hospital the day I got this letter thank you Wallace Klok

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