Dogtra Reviews & Complaints

Reviews: 1


Total views: 4213

Published: 06 April 2020

Posted by: Emily s

Dogtra is the place where you can order special collars for your dog. I ordered one too and it broke after 2 days of wearing. Contacted their customer service and that’s how our conversation looked like: I: telling about my problem, asking what to do CS: ok, where did you buy the collar? I: from the website CS: what is the order number I: so and so… CS: where did you buy a collar? I: telling you, from the website directly Then he started to ask absolutely stupid questions about whether I paid for it or not (of course I did, how was I supposed to receive it without paying?), whether my dog wore it or not (of course, I said to him it broke after two days of wearing, and I bought the collar for wearing, not to hang it on the wall); he asked me do I actually know how to use it? Why would someone ask these questions? I felt so stupid. I decided to stop this nonsense and requested a refund. He gave me the phone number and quickly hung up on me. Unfortunately, nobody picked up the phone. It was the terrible evening they put me in a bad mood with their treatment. This employee chose a teacher’s tone and talked to me as if I was super stupid and the non-working collar was my fault. No, it wasn’t. Maybe it’s you who should provide a great quality?

Rate and Write a Review on Dogtra


Greystar Real Estate Partners

Previous Review Next Post Coming Soon...

Electrostim Medical Services, Inc.

I am being charged for $217.44 for medical supplies which I did not order. They send me a bunch of tens unit electrodes every month even

A-1 Janitorial Supply

The accounting dept at the hotel I work received an invoice with my name on it for “Powdered Drain Opener”… “

All Things Auto Parts, Inc.

We purchased a 2.5L engine from All Thing Auto Parts on 2-24-2016 online. It took close to two weeks to receive a engine. The first

Stansted Airport

Previous Review Next Review

Amanda’s Courier Service

This guy threatened to sue me and take everything I own. | The Manager that hired me didnt tell me the things that they would charge me

Aliso Viejo Customer

California estate mandates regular smog control on cars. I receive the notification and look for a qualified tester to do it. I called in

Auto Twins – Scott Meiners

I was charged $500 for an advertisement by Auto Twins over a month ago to sell my vehicle. I never received one inquiry on my car, even