Dolphin Magic Tours, LLC

They are keener to make money rather than delivering quality services.

Reviews: 1


Total views: 436

Published: 20 August 2019

Posted by: Anonymously

After a hectic routine, you want to refresh your mind. For that people choose different entertainment activities such as boating, surfing, skiing, etc. Dolphin Magic Tours, LLC is one of the companies responsible for a full-featured narrated tour of Savannah’s Riverfront, waving Girl, Fort Jackson and Fort Pulaski. They claim that they offer one the best experience and are rated one of the best in the tow. Well, according to their customers they are not happy with their services.  I had a terrible experience with these guys too. The customers complain that they don’t care about the safety of their customers.
Customers have shown their concerns about their staff that they don’t know how to treat your customer. I had gone there for a boat ride and the captain was running it too fast. My family and I could not enjoy the view for which I had paid for. He was running the boat dangerously. God knows why he was in such a hurry. We didn’t get to enjoy anything. Many people were scared he might run us into another boat.
I’m not the only guy who hated his experience with these people. One of the customers told that he called throughout the week for taking a trip. He asked specifically about the time and date also so that there is no confusion in between them. Later on, when he called again to confirm the trip he was told that they had a private trip booked today so can’t cater him. The customer was very disappointed with this as it only reflects that Dolphin Magic Tours, LLC are keen to make money without standing on to their word and don’t deliver what they commit.
Customers have reported that despite paying so much on it, they still don’t get what they were promised. One of the customers who went for a tour with Dolphin Magic Tours, LLC told that it was only a half-hour ride and did not even see dolphins. This was a waste of money for him as he said. As told by the customer there are other tour providers as well which are much cheaper than Dolphin Magic Tours, LLC and have the best services.
Dolphin Magic Tours, LLC don’t deliver what they commit to their customers. One of the customers told that she was really excited before going on for this trip but it didn’t go well as she expected. She told that she got all soaked up while the trip, as she had dinner plans but ended up going home and showering and ordering pizza and said that its only fun for kids to get soaked up. She also said that it’s only a 40-minute boat ride both ways to see dolphin for 10 minutes. She said that there are more affordable tours in the area and she should have chosen one of them rather than Dolphin Magic Tours, LLC because all they got at the end is disappoint and waste of money.

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