Contacted DotEasy for web hosting services in early January. Signed up for hosting services at $10.00 per month. After receiving information from others who had bad experiences with this company, I cancelled my account within days without every activating web hosting. Later found out they had debited my credit card for a full year of service. Recontacted them numerous times. No telephone customer service, everything handled thru email. They eventually advised no refund was possible as I didn”t cancel within the 14 day cancellation period which was untrue. After providing them numerous times with timely cancellation emails, they proceeded to jerk my chain with continuous emails requesting actual photo copies of my credit card, (front and back), filling out multiple page refund forms, advising accounting would have to contact me regarding the unused portion of my account. The emails they sent me were insane and generally non-responsive for example asking me if I wanted to activate my account when I had cancelled and asking for refund. Initially refused to state the amount of any potential refund but insisted I agree to a refund without knowing the refund amount. Ultimately advised they would issue a partial refund but required a $15.00 refund fee. their own agreement advises customer can cancellation at any time without penalty or fee. They advised that didn”t apply to refunds. Eventually around 7 weeks received refund to credit card but still had to pay the $15.00. Refund received after threats of legal and regulatory agency action. Emails were generally rude and belligerent. Absolutely a NIGHTMARE experience.
Consumer Reviews and Complaints
WRITE A REVIEWLeave a Reply to Wm Marines Cancel reply
This complaint and/or review was posted on HolySmoke.org on 15:36 pm, November 01, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/doteasy-technology/.
The reviews & complaints posted about Doteasy Technology was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Doteasy Technology as per Section 230 of the Communications Decency Act.
Be an Informed Consumer
An informed consumer is capable of making sensible decisions, gains insight about a business prior to an interaction or transaction. Our newsletter provides resources and information that informs you, the consumer. of such things as consumer rights and protection.
Doteasy Technology Reviews & Complaints
Doteasy engages in illegal billing and business practices. They will charge your cancelled account without consent. They do not follow Icann policies be warned. I worked there, and I was Disgusted at how I had to lie to customers and basically make excuses on why we cannot transfer their domain name. If a customer changes their contact information on the domain, they cannot transfer the domain away from Doteasy until after 60 days. So basically, you are Forced to renew with Doteasy. If you want to transfer your domain name before expiry, they will keep the ball rolling until it expires, and then tell you it has expired, so you cant transfer it and you are required to renew, which is a 60 day lock. If you attempt to dispute charges via your bank. They Will charge you a hosting chargeback fee. DO NOT HAVE ANY BUSINESS TO DO WITH DOTEASY. Oh and once your domain name is expired, if you are on their FREE plan after 40 days they will start to bill you $1.95 / month for webhosting without your permission. They will judge you based on your level of English, the country you are from, and many more factors and your gender. They will put notes all over your account not to do business with you if you ask too many questions or ask for help at all. They will note you as a troublemaker and basically hang up the phone on your or ignore your emails for help. There servers are not secure, like any “shared hosting” company, you cannot rely on them. You will get hacked into if one site gets compromised. Their managers and supervisors will laugh in your face and ignore your request to speak to them. They also do not care about BBB ratings or ICANN, they are not scared of them. They will find any way to screw you over for your money and take away your business. Dont even try to register a domain name that’s even close to popular, you register your name, and happen to be a celebrity or a major corporation they will take your domain for you and take ownership on it and make you pay quite a large sum of money to get it back, basically kidnapping your domain and your business until you pay the ransom. They also hide under different aliases of companies. Just do your research. Also, if you purchase a domain name on a promotion, you are not entitled to transfer domain services. You have to pay a substantial cost to get your domain name away from them. Trust it from an employee. Do NOT do business with them. Go to GoDaddy or HostGator who will treat you like royalty. Read their terms and conditions word by word before you sign any contracts with them.
Doteasy Technology Reviews & Complaints
Have you been victimized by Doteasy / In2Net principals Johnathan Won and Kevin Tang from Burnaby, B.C. Canada ? See Facebook.com/WebFraud Join me call Johnny at [protected] Ocoee, Florida USA to join me in a Class Action https://www.cbabc.org/For-the-Public/Dial-A-Law/Scripts/Credit-Debt-and-Consumer/233 HELP ME PLEASE! These cyber criminals from Burnaby B.C., Canada scammers have taken control of my 17 year old website promoting the Bible paid in full until July 2019 has been taken down by Canadian BC. Registrar/host Company attempting to extort money, please Help! Because The Word Of God is Under Attack, by Canadian Harbored Cyber Criminals!! Please Share Comment and warn others. On July 31st 2001, I registered healingtv.org domain name with the intent to promote the word of God online. I used Doteasy Technologies Inc. Because they offered a hosting registration for one price. During that time I registered many domains and the last 2 domains left lawtelevision.org and healingtv.org were paid in full for 5 years under their discounted offering on March 2014 Needless to say they have been charging my credit card annually for services I had already prepaid, they have entered my account and modified settings without permission and are currently extorting money to restore healingtv.org calltxt321-837-9974 thanks Johnny British Columbia, CANADA is where they are located. Please share and warn others about cyber criminal activity from Canadian based companies. Stay away from Doteasy.com or In2net.com Principals. Johnathan Wong and Kevin Tang
Doteasy Technology Reviews & Complaints
I have to agree with all the reviews regarding unauthorized charges to credit cards. I am guardian for a lady with dimensia. Over a year ago, I paid her Doteasy account with my credit card and now I have received an unauthorized charge on my card, which I have now cancelled to prevent further abuses by Doteasy. I sent Doteasy an email and have received no response. DO NOT GIVE DOTEASY CREDIT CARD INFORMATION!
Doteasy Technology Reviews & Complaints
I have transferred a domain to Doteasy.com when they ran their $5 special. It turns out, their special was really “special”. What they didn”t reveal neither in their ad, nor during registration that they suck out every dollar out of you, no matter whether you stay with them, or you don”t. They charge a “DOMAIN TRANSFER OUT FEE” of $15 and, unless you pay it, you cannot transfer your domain out, they simply won”t unlock it. If you wait until the expiration of registration, they hit you with the next full priced registration fee and will allow you to transfer after 60 days, since you have been re-registered. So, no matter what they force you to pay. They employ lowest-of-the-low bait and switch techniques. I have read lots of complaints that people recorded online on various websites, forums, complaint boards, etc. This one has a good mix of scamming and defrauding unsuspecting customers. DOTEASY.COM should be taken out of business by the Canadian authorities! Period.