I DO NOT RECOMMEND THIS PLACE. Dr. Cade might seem like a person in pictures but his billing service is terrible. Even after I paid them outside of the insurance plan, they kept asking me to make another deposit of $150 for no reason at all. When I asked them for a specific reason, they just told me that my son’s checkup wasn’t covered by the insurance and I had to pay them through cash or a card. To be honest, I didn’t think this place would have such a pathetic billing method. But after a few visits, I began to realize that it’s really overpriced and I can get better service at some other clinic. Just because he is a pediatric dentist, it doesn’t mean there aren’t others. And Dr. Cade is a very arrogant man. In fact, his staff called me up to remind me for another visit. When I told them that I won’t be coming here and I have changed my son’s dentist, they told me “You’re making a big mistake ma’am, Dr. Cade’s clinic is the best in the area”. And then they started rambling on about his different fields of expertise and experience. By that time, I had grown too tired of Dr. Cade and his staff so I hung up. But you can sense how irritated I was, can’t you? I later found out that they had deducted the amount from my insurance plan and they had lied to me that they weren’t able to. The insurance covered his visits but they lied to me and said that it didn’t. I ended up paying them $150 in cash. And when I asked them for a refund, they told me they are unaware of the issue. I showed them the invoice and then, they said they’ll look into the matter. That happened a month ago. I never received any notifications from these people. I’m certain they won’t issue any refunds. I haven’t even mentioned the various hidden charges they used to add in my bills for no illogical reasons. The charges used to be of around $40 and sometimes even around $150. Whenever I questioned their invoices, they told me that they are charging me on reasonable rates and I don’t have to worry. Well after a bunch of depressing and irritating visits, I have decided that I’ll no longer take my son there. This area has plenty of other respectful and experienced pediatric dentists. I don’t have to rely on them for the checkups and treatments of my son. I don’t want any other mom to get scammed by Dr. Cade and his staff. That’s why I have shared my story with you here. I hope my story helps you in making an informed decision about this place and lets you avoid any kind of difficulty. Dr. Cade is just running a big scam through his pediatric clinic and stealing money from parents. So it’d benefit you to avoid this clinic.
This complaint and/or review was posted on HolySmoke.org on 09:03 am, May 24, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/dr-cade-pediatric-dentistry/.
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