I came to New York City only for Dr Moustafa W. Mourad MD. I heard good stuff about him from one of my college buddies and decided to give him a try. I went to the clinic for the appointment with Dr Moustafa but when I reached the front desk gal told me that he is not available and I will have to come back in 2 hours. It was really frustrating because I came here all the way from Florida just for this over the expensive appointment. Even after this, I kept my calm and decided to come the next day instead of going back as I had already invested so much time for an appointment with this doctor. As I was leaving the clinic the front desk woman told me that I will have to make an advanced deposit of $500 in order to get the surgery scheduled. It felt a little weird but I did not question her and gave her the money. I arrived again the next day and guess what, the fucking doctor was not available this time as well! Now I have had enough and I walked out of the clinic in rage, I did not do anything rash and just got on a flight home. I wasted more than a thousand dollars on this fucking idiot who is always on a vacation. When I reached home I realized that I have deposited 500 bucks. I contacted the clinic and asked them to refund me the deposit as I have cancelled the appointment. But as soon as I said that, they hung up the phone. They literally hung the phone up on me as I was speaking and was in the middle of a sentence. I tried calling them dozens of times but they just didn’t respond. They did not even bother to give me a callback or give an explanation for their behaviour. It was absurd. I went ahead and wrote a complaint on one of the leading complaint boards on the internet and Dr Moustafa and his staff replied on it by stating, “Our records do not have your details and we believe you have never visited our clinic”. These money hoggers were accusing me of defrauding THEM, I was the one whose money got stolen! A couple of days later I received a call from a guy who threatened me to remove the report otherwise he will take “some serious action”. I simply withdrew my complaint and forgot about my money because I have a family to take care of. I am writing this review to help other women and make sure that they don’t have to go through any of this mess themselves. I would strongly advise you all to stay away from Dr Moustafa W. Mourad and his clinic. Please do thorough research before settling for a place, you would not want a plastic surgery to go bad. I hope I helped 🙂
This complaint and/or review was posted on HolySmoke.org on 13:21 pm, July 09, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/dr-moustafa-mourad-md/.
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