I was a real fan of Dr Yana Bekker in the beginning, I thought she was awesome and dealt with my nervous behaviour in a great manner. The office was calm and I even wrote a review in the past stating that her facility is “10 out of 10 for everyone”. However, my opinion soon changed after I had several sessions with her over the course of the last few weeks. I have been actually seeing Dr Yana Bekker for many months now and for ALL of my appointments, I was made to wait for over 30-45 mins. I do understand that everyone has to wait occasionally for their appointments but this happened with me each time I went to her office. She seemed like a pretty nice gal at first however, I noticed that she always say negative stuff to me which is quite a cold thing to do. Recently I had an issue with my insurance so I gave her a call and told her that I am gonna soon run out of my meds. My house is pretty far away from the facility so I requested her to send me a prescription. She never really picked up my call and all of these statements were left on simple voicemails. And I never heard back from her after that. She simply did not contact me even though she clearly knows my situation and how badly I need those medicines. After three days of fo leaving these messages, I finally got a callback. She told me to come to the clinic so I went there. In the clinic, she told me that she does not appreciate the fact that I called her, she stated, “Honey I told you to only call me if you are having any suicidal or homicidal thoughts, otherwise don’t bother wasting each other’s time”. She added,” If you want to change your doctor then that\’s fine by me and you don’t have to come here now”. I was in shock, is it a bad thing to ask your doctor to send you a prescription of the medication? Dr Yana Bekker is one of the few people I have started to resent, she insulted me in front of her whole staff, I could see that other people were alighting at me and it was one of the most humiliating events of my life. If I could get my medication without disturbing her by calling, then I would have done that, but it is illegal. I wasn’t happy to call her as well and she was acting as if I did a major crime by calling her. There are reviews about her on the internet and I should have listened to them instead of trusting Dr Yana Bekker. Please be careful if you have decided to go to Dr Yana Bekker, if you have the opportunity to avoid her then please do that. You can save a lot of money and energy by going to a different DO.