I ordered this dress from the company and what I got looks nothing compared to what they listed on their website. It is apparent that it is an attempt to imitate and recreate the dress they have pictures of. There is actually a defect in the design where the company didn’t take into account that this dress has a wrap around the shoulders, and they made it with only 2 inches on each side so my arms can’t even fit around it. This is a defect!! Here is a copy of their policy–which they did not even adhere to after I sent pictures of the defect and asked for a reund. “”Lack of functions Definition: the item received by the buyer lacks some functions. Handling Methods CDdress: product description Buyer: the buyer needs to complain about the product problems and provide related images and/or videos within seven working days from the date of receiving the item, the delivery receipt, etc. (If the weight of the item needs to be verified, the buyer can provide the image and/or videos for proving it; if more than one piece has the above problems, the buyer needs to provide the image and/or videos of each piece). We only accept products in their original condition. Please note that we cannot process any products that are returned without our prior knowledge. If you wish to return any or all parts of your order, you will need to contact customer service firstly, and you can send the items back after their confirmation.We will try our best to help you.”” So they would not refund me because their arguement was it was impossible to mess up the size because they used a mannquin with the correct size. That wasn’t the problem. They used a mannequin with no ARMS and didnt take the arm width into consideration when making the wrap around the shoulders, making the dress defective and not able to alter without a complete reconstructyion. I took the dress to two different seamstresses in my area and they laughed and felt bad for me when they saw the craftmanship and defects of the dress. It would cost me more than I paid for the dress to attempt to fix it. Dont buy from this company because what you will get from them will be very different then the picture on the website. The whole dress looks like it was slapped together. I am really disappointed in the product and quality and it is clear that this company will just keep your money!! .
This complaint and/or review was posted on HolySmoke.org on 19:10 pm, December 19, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/dress-shine-review/.
The reviews & complaints posted about Dress Shine was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Dress Shine as per Section 230 of the Communications Decency Act.
Business Advocacy Program
Advocacy program is a relationship between you and your most engaged consumers – the ones that choose to go a level higher to hold you accountable.