DrNatura Reviews & Complaints

Reviews: 2


Total views: 4137

Published: 03 October 2018

Posted by: samanthaadams

beware of this company…in the sense of very bad business practices and sending or selling products with varying expiration dates. They will not do ANYTHING about products after 60 days and screw customer over. My friend gave me a colonix program and I waited a year to use it. Now they purchased it last year which meant that one of the products sold to me expired int he SAME year it was sold. I had continued checknig the colonix expiration dates and it showed it expired in september of 2012. So thsi means I had an entire year to use it and was sick and waited to use it. When I finally decided to use it, I somehow checked the expiration on the paranil and to my surprise…it expired in august 2011. This is just wrong..!! They sold a product that expired within MONTHS of buying it… thats not right??? I was very upset…upon finding out and called dr natura customer service to ask if they could exchange the paranil as i didnt know they had THREE different expiration dates on their bad products. The stupid girl on the other end of the line did NOTHING and could care less. SHe said well since its past 60 days oh well…no refunds or exchanges. She said it”s normal to have different LOT numbers and expiration dates of products…really??? I find that to be really stupid and ridiculous… why have THREE different expiration dates on products that are intended to be used TOGETHER. The girl almost laughed and didnt care to do anything…like Oh well! big deal…she said “you can purchase the paranil” No [censored] really??? if i was going to purchase it i would have just DONE it rather than calling you idiots. Also the paranil is 40.00 and the entire KIT is 80.00 so waht a HUGE RIPOFF. This company sucks and doesnt care to compensate customers for THEIR ERRORS. I even offered to send the expired bottle back but they can”t do that..[censored] company beware…

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