13, 14th of June 2019 I purchased 2 / 2.5 L tins of mixed paint calm celestial cloud blue which did not match in any stretch to the swatch. It wasn’t until it went on the wall that it was noticed. I returned to the shop and pointed it out to the shop assistant. I asked to have another colour on the swatch mixed in a test pot to see it the machine was mis-calibrated . It produced very undesirable results . My photos show comparisons between swatch and mixed paint. I understand paint dries darker. I have painted 3 rooms in the last 2 weeks and 2 out of the 3 are passable but vary from the swatch. I would suggest a Dulux colour technician visits this store location to test and recalibrate the system. I have since had to use another location where I’ve had accurate results. regards, Mr Bass
This complaint and/or review was posted on HolySmoke.org on 22:48 pm, December 12, 2017 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/dulux-paints/.
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