Our company setup a Dwolla account last month to use to pay workers and other vendors. We are corporation that has exsited since 2004, good reputation, have bank accounts, credit cards, line of credit all in good standing. We have a website, and are listed on the state websites for valid insurance, license, business address etc. There is no reason for anyone to suspect us of not being a legitatmate business. However one month after setting up the account we decided to send money into the Dwolla account to pay a vendor. As soon as the funds clear from the bank account into Dwolla, Dwolla suspended that account and seizes the funds. They didn’t even e-mail or anything that they did it, we found out when loggin in. When we called them they wouldn’t give a reason why, just that the security team found some issues. When asked about returning the funds they wouldn’t say when or if they would return the funds, and based on their Terms of service they didn’t have too. .
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