As a previous employee who was scammed by Advance Auto Parts. I thought it would only be fair to tell people what is really going on with Advance Auto Parts eSerivice sales department. For anyone who is thinking about buying Motologic beware! They have very little information on the online diagnositc repair especially when compaired to Mitchell and Alldata. On the other hand if you have already made the mistake of purchasing Motologic you can get it for way less. Just call and tell them you want to cancel. If you do this they will offer you Motoloic at $29.95 (still not really worth it) Beware of MotoRev!!! The guarentee is all based on taking credit for your customers!! If Motorev emails your customers (who are going to come in already) and they come in after they emailed. (Emplyees are trained to aviod questions about this at all costs) They just took credit for that revenue towards the guarentee!! Plus they rarely hit the guarentee!! What they dont tell you is it is your job to mail in a letter to get reimbursed for the $249.00. Employees will NEVER tell you about this on the phone!! Never say yes!!! They have voice authorization over the phone and they will push thru your sale at all costs! If you still want to do business ask for everything in writing before you say yes (verbal authorization). I hope this helps consumers from making the mistake of purchasing any of their eservices. .
This complaint and/or review was posted on HolySmoke.org on 17:00 pm, December 03, 2017 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/e-advance-llc-review/.
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