I have been trying to quit smoking cigars for awhile now. I have tried e cigarettes to cut down to 1-2 cigars a day but for health reasons I need to quit completely. So when I saw an offer for a new vapor cigarette that I could try for $4.95 I thought why not see if I could hate using this one. When I signed up I was aware that it was a 2 part order fpr 1 E-Liquid Blueberry Storm at $4.95 and ProVapor original tobacco starter kit for $4.95. When the product arrive I found it difficult to use and awkard as well as tasting strange. I cancelled at 1-877-353-5063 by making 3 separate calls within the specified call to cancel by date. I also cancelled at 1-866-830-2484 on 7/1/16 thereby, I thought, cancelling all within the designated cancel by date. Then I ended up in the hospital in August so I did not check my bank statement but fully expecting to see ONE full charge by theis company for the merchandise ordered. I noticed on my lastest bank statement a card purchase on 9/2/16 by Incredibleecigs 855-239-0710 in the amount of $29.95. This is one of the names ECIGSBRAND.COM uses in billing. After a lengthy discussion with Jennie of E-Cigs Brand Customer Care and “Dante” of Ecigs Brand I received double confirmation that my “Rewards” accounts have been cancelled and that a refund of $29.95 was proessed back into my credit card account. The company still has profitted in the amount of $59.90 by only accepting/making note of my cancelling by using BOTH telephone numbers listed. I feel extremely Ripped Off! I wish someone could help me recoer this money!
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This complaint and/or review was posted on HolySmoke.org on 16:22 pm, January 20, 2021 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/e-cigs-pro-vapor-2/.
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