Had their 21 point tune up done today. The technician did maybe 10 of the 21 items on the ECM list. I was told that the other items do not need to be done. He told me that it was summer and why test the heating controls. He was about to leave and I told him I would not pay if he did not complete the list that I had signed up for with the service. He did a half [censor] job of 2 of the other items. I was fed ups and paid him to leave. ECM needs to provide the technician with a checkoff list to present to the customer so we get what we pay for. It would also help if they spoke better english.
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