I contracted Edgewater pools to come out and repaint the rock scape around my pool on a referral from my pool guy. He came out and gave me two estimates. One estimate was for a so so job, and the other was for a custom job to repaint the rock scape around my pool. The custom job was considerably more and included a 2 year warranty on all material and labor. Well 6 months went by and I noticed the paint was starting to peel and flake on the rocks. I tried to contact the owner Mike and got a hold of him several times and each time he told me, oh yeah I will get out there and look at it. Well that went on for months. I then told my pool guy to call him and see if he could persuade him to come out and fix the problem. He finally came out and looked at it and agreed he would fix it under his 2 year warranty that he gave me. that was about 6 months ago and I havent heard anything since. Ive tried to call his number at least 50 times and it just goes to an answering recording. My pool guy has tried to call him and he gets the same thing. i guess my next option will be to take him to court. His contracts are very vague. I dont see how this guy has stays in business. For anyone reading this do not hire this flake, you’ve been warned. .
This complaint and/or review was posted on HolySmoke.org on 15:53 pm, February 05, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/edgewater-pools-llc-review/.
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