I had a horrible experience with Egumbell. This company mentioned on the contract that in case my web site was not put up in a period of 30 days, a full refund would be given to me. There was also no clause on the contract which gave them authority to make payments electronically. When they deducted money from my bank account without any authorization, I was stunned. I instantly cancelled my service and they told me that they had my bank details with authorization to deduct more money. This is ILLEGAL and BREAKING THE LAW!
My bank verified everything and told me that I was right. One cannot remove money from another account just because they possess bank information. The money was refunded by the bank since this unethical and immoral company broke the law. I did not even get through to these people. They are absolute criminals. I will keep filing charges on them and my bank will refund any money they take in the future although these prospects are a little worrying to say the least. In fact, if you see here, another individual has also posted about a terrible experience with Egumbell. These people label themselves as Google Support and will claim to bring your webpage on the very first page of the online search results.
When they called this person, it was cold calling. The customer care executive assured this complainant that the best Google rankings solution would be found within only a few weeks. He also told the complainant that there would be no false claims and that everything would be done within a sum of $600. As a result, the complainant agreed to make the advance payment owing to the affordable rate. The project in charge called back the complainant sometime later and gave payment details along with sending a mail asking for the payment. The complainant gave credit card details and the company in charge stated that work would instantly start on the project and asked for all website details.
The complainant sent all information right away. The person never called up after this time and did not even issue a mail confirmation about receiving the details. When called after around a week, someone else picked up. When the aggrieved party narrated the entire situation, the new person stated that an email would be sent containing all details. However, this did not happen as well. Again, the complainant called and explained everything to another company person. The payment was processed by the company on the very next day of sending them all the details. The money would be withdrawn after a week is what the agent fraudulently stated beforehand. The complainant wanted to cancel the contract and asked for a refund by calling the company. They stated that refunds can be applied for without saying yes or no. These guys ripped off this hapless individual just like they did to me. This is even worse and they charged $800 instead of $600 to this person too. These people are really misleading. Do not deal with them EVER!