Electronic Arts Inc

Electronic Arts Inc

Reviews: 1


Total views: 2166

Published: 16 March 2021

Posted by: Anonymous

To Whom It May Concern, | Please help to submit my complaint! | It seems the Electronic Arts Inc.(EA) customer experience team just arrange Q&A sections, never mark down my feedback and pass to related department for further improvement for this game. | They even request me to repeat the details again and post it to EA.com forum, waste so much of my valued time. | That’s not customer service, I can not feel they will get improvement in the future with this working attitude. | The Product/Service I bought: | I bought EA’s ipad game ‘FIFA 16 Ultimate Team Version 2.1 for iPad’. | the issue details: | 1)when I trying to access the ‘search transfer market’, the systems will shows ‘The EA servers are not available at this time. Please try again later. ‘. | 2)After I connected to a opponent successfully and the match was began, the server is not reliable, it became slow or disconnected sometimes. | My actions: | 1.I tryed with my iphone 6 device, the same; | 2.I tried with my friend’s acount in my friend’s ipad air in different cities, the same. | So I think EA should improve the server reliability or set more reliable servers for Fifa users. | Please submit my complaint! | 1.I’m wondering if EA will get a plan to set up more EA servers so as to provide better customer experience for users. | 2.I also need EA’s customer experience manager to give me a full detailed explanations about my FIFA 16 game issue (ticket number 20668622). | 3.I request for EA customer experience manager’s apology for Elena H.(from the EA Customer Experience Specialist Team)’s previous unprofessional & unspecialized replies.

Rate and Write a Review on Electronic Arts Inc


Discount Electronics

I applied for credit with this organization, who issued me credit based on my good payment history with tradelines. Then the sales rep

Core Health Insurance

Where do I begin with Core Health? Well, for starters I was looking for affordable health insurance, because I did not realize my current

Jd’s Gun Shop

Took in a Browning Sweet 16 for a left hand safety installation. The gun was brand new in mint condition. When it was picked up it

Karen Mikolic

Is your child struggling in school? Are you seeking compensation after an injury? Are you experiencing memory problems? I am Board

Consumer Auto Credit Inc


Linda A Evans

Currently, my practice primarily consists of helping adults struggling with depression, anxiety/panic, bereavement/loss, relationship

Fly Infinite

These guys are all con artists.. big-time high school drop outs… aka LOSERS. Worst is probably Frank De-Levi (greasy guy, looks like

GSL Properties, Inc.

They state that I did not have control of my dogs at all times. And that my dogs were not on leash. My dogs were on leash and only one