If you do a search you will see how many customers lost files and complaint about the owner simply ignores his customers. Elief does quickly if you don’t pay for their hosting services ontime , deactivates your account. This is the worst hosting services, not only is their no support , the fake ticket responder is a mere show, since noone answers or resolves hosint issues related to Elief’s clients. As a customer you can’t login to your account to retrieve, modify , update or upgrade an most importantly remove your files, all of this with an account that has been paid for for the yearly term. If you go on the site www.elief.com, when clicking for online support is has been disabled. This has been going on for quite some time now, close to a year. And if you want t Since October of Last Year Never Received support all tickets have an open-unanswered and resolved status. I haven’t been able to take my business to the next step because this company who clearly is run by 1 person. I think that the Better Business Burea should be notified to take the nessecary actions to make sure this company doesn’t collect funds and then simply ignores clients , resulting in a business that is being damaged because of this arrogance and scam to take customers money and not obiding by Elief’s terms of client services. ELief.com has ripped me off after I paid with a credit card, stolen my files and continues to ignore me as a customer after multiple attempts to opening customer service tickets that just aren’t being answered and definitely not resolved. I now am out valueble data and will need to start from the ground to rebuilt my website. It would be helpfull if other customers came forward so we can take the apporpriate action.
This complaint and/or review was posted on HolySmoke.org on 17:39 pm, September 10, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/elief-web-services-llc-review/.
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