I hired Emily Smiley last year. I was referred to her by someone who said she did nice work. I had never heard of her & I could not find many good reviews on her, I thought how badly can Emily mess up? BOY WAS I WRONG! When we got married last year, for the reception, Emily made a timeline. It stated that guests were to go inside the venue at 8:30 pm. Cocktail hr was from 8-8:30 pm. Our photographer/videographer used her timeline as well. They planned to take pic/ video of my hubby & I alone in the venue for 30 mins. We get to the venue at 8 pm. When we go inside, there are guests inside the venue already! My photographer approached her & asked Emily why there were guests in the venue, if the timeline SHE MADE said that we had 30 mins for pics? Her response OHH! Seriously?!! We weren’t able to take photos of the venue empty & guests saw us BEFORE our grand entrance! Our centerpieces had candles that WERE NOT LIT! OUR PARENTS frantically searched for lighters & were LIGHTING UP CANDLES as GUESTS WERE COMING IN THE VENUE! Emily should have done this before guests were coming in, not OUR PARENTS. She did not line up the bridal party for the grand entrance, our DJ DID! She didn’t cue us to when to cut the cake, the garter, bouquet toss, etc., our PHOTOGRAPHER DID! These were things she said she would do in the CONTRACT I SIGNED! I had other people doing her job. That’s not what I paid for!! She seemed lost & preoccupied. Maybe it’s because she bought HER HUSBAND to our wedding and her husband Trenton was flirting with all the ladies there. He ate free food & probably drank as well. TOTALLY UNPROFESSIONAL. I needed someone to take charge, instead she was lagging in the background, as others were doing her job. She had NO IDEA what she was doing. I felt cheated, because she told me she had planned numerous weddings before. Also, a few of my other vendors told me she was rude to them. She never made me feel like a priority. I always felt like I was bothering her when I would contact her. She ALMOST ruined the most important day of my life, if it weren’t for the help of my family & other amazing vendors . I hired her to alleviate stress, but instead she caused me stress on the one day I should have been not stressed. All the positive reviews are her helpers, and she raises the prices to the customer then she gets her cut. Her husband also has a party rental business (Platinum Pro) which he is also a vendor so its a little business they both refer to each other. They are married so they bill each other to make it believe its a seperate company, nope!!! Personally, I am a fairly calm person, almost all the time. It’s a true gift, and I have no idea how I got it, but anyways…this planner always seemed to freak out and then would assign us “homework.” We thought, hmm, this must be so we pull our own weight, or so we are involved in the process…but in the end I feel like she had us do most of her leg work. Another bad sign was she would talk poorly about other couples while being totally buddy buddy with us. The biggest thing Emily did was made decisions without consulting me and my husband and did NOT NOT communicate with us. it’s better to back out of a professional relationship, than power through your gut feelings. By the way, she goes out of her way to delete reviews, FYI my friend told me that she has disputed 6 negative yelp. So her reviews are inaccurate!!! ps Her Coronado address, is a scam!!!! Its a P.O Box!!! This is a way for her to lure Coronado clients to her business!!! Google 941 Orange Ave Coronado, CA 92118 Why would she need it, she lives in Escondido.
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