Encante Beauty Collection

When I received my Visa card andnoticed billings for $99.01 and $98.71 from a company I had ordered a trail sample of a eye cream and and anti Aging cream. I had read all the request for ordering these products I did not see anything about a continue billing or billing for these products above the agreed amount of $5.95 per item. When I called the company they would not listen as one my questions concerning a 14 days trail sample. I said there was only 16 days between the placement of the order and when you billed me. THe man would not say anything but read from what i call a script. There was also no information provided in the box with the items and the man on the phone said they never provide information. At the end he said I woulod get a full refund and later he called and said I would only get a partial. I had also called 877-494-1613 and talked to female at the eye cream number and she said I would get a full refund.