We financed a new air conditioner through Enerbank and had no payments for a year . | We were told that after a year the interest rate would be somewhere around 16% but we were led to believe that it would be accrued monthly. When we started getting the bill a year later we found out that our monthly payment of $189 was going toward the interest only, so we started paying $300 a month. | Every bill that we get shows NOTHING coming off of the principal. We have been making payments for over a year now adnd our balance is the exact same as it was when we started paying on it. | They are charging us 16.72% DAILY! I have emailed them to get an explanation and they don’t want to give me an answer on my email, they want me to call them. When I call, I can never get through to anyone that can explain it to me.
This complaint and/or review was posted on HolySmoke.org on 08:29 am, January 03, 2021 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/enerbank-usa/.
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