Went to Fry’s twice to transfer to Touch Mobile: No one knew anything about how, what, when, etc…. Called customer service – fella on the phone, working from home, was untrained on moving my service and number. I have a Virgin Mobile service (Sprint Network) – Touch Mobile service (Sprint Network). My phone is complete acceptable to the Sprint Network. My phone number is portable. My hex is good for Sprint, and my ICC is good for Sprint. All that needs to be done is : Direct my connection on Sprint to Touch Mobile for billing! I escalated the call to a supervisor – and told her that Touch Mobile was too immature to be of any use to me. This company advertises $20 dollar a month service; but can’t connect you. Also, at Fry’s – there was no pre-paid cards ( with needed PIN Number ) available ( none ). Total bait and switch! .
This complaint and/or review was posted on HolySmoke.org on 22:30 pm, September 30, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/enflick-inc-review/.
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