Shame on you.I purchased an engine from this company operating under another name at the time of the sale back in June 2014. (they have changed their name several times) I actually called my credit card before the purchase to check for any red flags from this company. They said they didn’t have any info, but was told should I have any problems with merchandise and or services not as described, please file a dispute. Well I paid $1900 for the engine and over $1000 to have the engine installed. It took a while to buy all the accessories for the engine, but I purchased a 3 year warranty so no worries right? Wrong. My mechanic finally assembled all parts on engine noting that 3 broken exhaust studs were in the delivered engine block that took a professional mechanic all day to remove. They cranked the engine with ZERO oil pressure as a result! Then tried again with a mechanical gauge to rule out the electric sender. Still ZERO. I called the warranty manager and he agreed to cover the replacement of the oil pump ($500 with labor). My mechanic faxed the manager the invoice and proceeded with the install. Just a note, I was never compensated for that repair. My mechanic started the engine and it had good oil pressure now, but now has multi-misfire. Now nearly out of money for this project I decided to take it to another mechanic for a second opinion. After bringing him up to speed, he ran a complete check on engine. Coils and injectors were perfect. Compression on 2 and 7 cylinders were low. He said it was valve train related and NOT a head gasket. This includes cam, lifters, pushrods and head valve assembly. it would cost $1100 for labor alone to tear down the engine. Parts and machining will be at least another $1000. The manager asked for invoices. He asked if I wanted to return or repair the engine. This company doesn’t cover labor to pull and ship the engine back or to reinstall it when they send a replacement not to mention all the labor removing accessories. I didn’t want another engine with a whole new set of problems. I asked for repair credit in the amount of the engine. They have’t returned my calls or emails since. I gave them 10 days to respond. They have till tomorrow Friday Nov.7 2014. If I don’t have a credit refund by then I will be filing with my attorney, BBB, my credit card, every review site I can find, local news fraud alerts, YouTube Review Channels and will be producing a documentary about internet fraud/ bait and switch engine sales shops. I agree with the opinion of many others that this company is a bait and switch company. They advertise that they check every engine for oil pressure and compression. Both of these inspections were not performed on the engine they delivered to my mechanic, otherwise I wouldn’t be writing this review. Please do your research before you purchase from this company or else you might be out 1000s of dollars like me! .
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Thanks for the warning. I googled the name and I think it’s the same one you’re talking about. Previous Review Next Review
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These people make me sick. They think they are somehow above the law, but they are not! They need to be punished just like every other
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Engine & Transmission World Reviews & Complaints
9/11/2018: Replacement engine ordered/pd for with credit card from Rehmanns Engine & Transmission World [protected] 300-91062B Subaru Forester Engine (2.5L, VIN 6, 6th digit) SOHC Federal Emissions Free 5 Yr/50K Miles, parts & Labor Early October 2018: replacement engine shipped to East Mtn Auto in Edgewood, NM [protected] Invoice # 322074 Order # 135871 Cost:$2595.00 When certified mechanic at auto shop began working on replacement engine, water was discovered in the spark plug holes, engine was found to have many rusted bolts which were unable to be opened in order to complete necessary repairs. Bolts holding valve cover to block were found to be the incorrect size & rusted so badly they were not able to be loosened without danger of cracking the engine block, therefore, making it impossible to replace the valve cover gasket & other internal parts without voiding the warranty on the engine. The engine itself is rusted in many places, appearing in not very good physical condition, aka ” a piece of junk”. I opened a dispute with credit card company who contacted Scott Green, who on numerous occasions, refused to return phone calls to myself & the auto shop in order to rectify conflict. Very unprofessional. The credit card co., who did the “official investigation” did not do their “Due Diligence” completely & deemed the 1st dispute to be resolved by deciding in Scott Greens favor. Online bad reviews & complaints are quite plentiful regarding the lack of integrity which Mr. Green”s company appears to regularly practice by sending out to customers bad, faulty & defective products. How come I found the bad reviews, only too late, & the investigators did not. I have re-opened my dispute with credit card co as it is not ok that I be charged for this faulty, unuseable “refurbished” engine. Customer service is atrociously negligent & the quality of their product was even worse. I was sold a faulty bill of goods. I desire my credit card be re-imbursed for full payment of charges of faulty engine.
Engine & Transmission World Reviews & Complaints
I ordered a motor one day and called to cancel the order the next after doing reseach. They told me that they had already pulled the engine and were rebuilding it. New valves, timing chains, etc. After learning this I decided to stay with them, thinking that they were HONEST!!!. two day later I got an email that they had just pulled my engine into taredown. Obviously they LIED to me. I finally got the engine 2 weeks later and it was the WRONG engine. I called them up to complain and they did offer to send out a new one but I had waited for so long I decided to swap out the parts from my old engine to make the new one work. By the way if I were to get my money back it would cost me 25% to get it back. Later I found out from my mechanic that the engine has a back cover missing, it had never been apart, and that one of the injectors was damaged. I have read a lot of complaints on the internet. I feel really STUPID for going them, as I did not do enough research prior. But this company has to go. We all need to band together and run these JERKs out of business. How the heck can the government let this happen. they control everything else why don’t they send these guys to jail. They are criminals. I encourage everyone to publish as many internet postings as possible to take these guys down. Done be an IDIOT like me and let them take you. Lets all fight back and take these guys down.
Engine & Transmission World Reviews & Complaints
I ordered a transmission and not only did they send the wrong one, they made no effort to help me find the right one or even respond to my inquiries. Their products are awful and in terrible shape. Even if they had sent the correct one, my mechanic would not have accepted it. They will not return my money, respond to emails or return phone calls. The gentlemen I dealt with were John and Dale. What miserable human beings they are. Please do not ever buy anything from Southwest Engines, gottransmissions.com or engineandtransmissionworld.com. I am so ashamed for not doing more research because I am not a stupid woman normally! Some day when their wives, mothers, sons, and daughters fall victim to people like them, they will begin to realize the harm they have done to others.
Engine & Transmission World Reviews & Complaints
I ordered an engine through Engine & Transmission World back in October for my 2001 Cadillac DeVille. The engine they advertised online came with a Carfax report and only had 37k miles on it. When the shop received the engine they said it looked very clean. After installing the engine my wife drove the car for a day or two and it began to overheat. We took it back to the shop and they tried several different things. Finally, they thought it was the head gaskets. I called E&TM and they said they check the head gaskets on all engines before sending them out. The parts person told me to have the shop check the radiator. The shop did find the radiator was bad and we put a new one in. After doing this the car still overheated. The shop checked with the local Cadillac dealership and the dealership told them it was probably the head gaskets. I called Dale at E&TM and he said to have the shop send over an estimate on how much it would cost to have fixed. The shop did this. After finding out it would cost more to repair the engine then to send a new one, E&TM sent a new engine. After this it took over a month to get the 2nd engine sent to me. Now, the shop still needed to charge me to take out the first bought engine and put in the 2nd bought engine. E&TM said they would not pay for this expense. I called and basically they didnt seem to care that they sent me a junk engine in the first place. I also never saw a Carfax report and neither did the shop for either engine. So I am now on the hook for an additional $1400 to take out/replace the new engine. I called E&TM and asked if I had paid the $295 for the 3 year labor warranty if that would have covered the fee and Dale advised me it would not. So I am not sure what the labor warranty actually gets you. Now today after almost 2 months since sending the 2nd engine I get a call from E&TM asking to pick up the 1st engine they sold me. I am not sure if they are planning to try and re-sell a piece of ### engine to someone else or not. Anyway, I would purchase an engine someplace else if you can.
Engine & Transmission World Reviews & Complaints
I purchased a low mileage engine and transmission. The after the time and expenses of the install I found the engine had worse compression and blew more oil than the one I was replacing. My first clue that this company was disreputable should have been that the motor came with bolts broken off which my mechanic patiently extracted. The trans was as bad. My complaints to customer service were met with snarky even cranny responses. The answer was try some additive to your oil or take them out and ship them back at my expense and pay the mechanic again for the labor. BOTTOM LINE: I threw away thousands that could have been spent at a dealership getting a new or rebuilt with a warranty. ETW sells junk and doesn”t stand behind it!
Engine & Transmission World Reviews & Complaints
I purchased an engine that was “supposed” to have been bench tested with only 57, 000 miles on it. It could NOT have been tested because it was incapable of running. It had a melted piston in #4 cylinder, a blown head gasket and a warped cylinder head. They refused to warranty it. Their game is simple: Since they probably do not have business offices in your state, Small Claims Court will not take the case. It is out of their jurisdiction. Your only option is to hire an attorney and go the civil route or travel to Milwaulkee. This will likely cost you more than you got screwed out of and they bank on that. Avoid these people at all costs!!! They are a scamming outfit and are as disreputable as the day is long.
Engine & Transmission World Reviews & Complaints
I too, was scammed. These people use so many different names it was difficult to do any research before being scammed. I was impressed by the warranty and labor. I also agreed to the terms. I ordered my engine. About 2 weeks later it was delivered to my mechanic on an 18 wheeler with no way to unload it. I had to pay an additional $90.00 to have it delivered on a box truck with a lift. My mechanic installed the engine and started it. The engine had rod knock. Loud rod knock. It only ran for less than 30 seconds before it was turned off. My engine was crap! Trash. The company sent me a bad engine. The ad said I was getting a Grade A engine. I got a piece of junk We called the company and Dale said it was the oil pan – – harmonic balancer – – installed wrong, blah, blah. Mechanic told him rod knock. Dale also said the warranty doesn’t kick in until 500 miles. Mechanic said he wouldn’t have driven around the block with this engine. Even though the engine was bad – – Dale said they don’t pay labor. Their ad said they did! Their ad said as soon as the engine was installed – – let them know and the warranty would kick in. My mechanic also told Dale that I researched and the company had many, many complaints against them and Dale said he didn’t know that. Now, I’m stuck with mechanic’s fees to install and remove a bad engine. Plus!!! I have to pay to ship back a bum engine and pay the 25% re-stock fee. AND find another engine have that installed and pay more mechanics fees. All the while these people will pass off another engine to the next guy. These people are crooks!!! They purposely send out junk engines knowing they will have to be returned! DO NOT BUY FROM THEM!!! These people are con men!!! Some people have returned the engine only to have it refused and the company keeps ALL their money!! I contacted my bank. They said the legally — I agreed to the contract. Which I did!!! But, I only agreed to a good engine. The bank told me to ship it back. Get a tracking number – – they have to subtract the 25% and I’ll get back about $950.00. Far, far less than I paid. I will file a complaint with the Federal Trade Commission, Attorney General, Better Business Bureau, the mayor of the city in which they operate, the FBI and anyone else I can find!!! Do Not Buy From These Crooks!!! DO NOT!!!