([protected]) Enom failure to transfer domains with proper identification. Not allowing payment of expired domains. Friend of many years was a re-seller. Passed away suddenly. Elderly Widowed wife had no access to re-seller account email and was sent on a wild goose chase for documentation. She managed to come up death certificate, marriage license and drivers license. Submitted to Enom and was denied! reason: “documents were not clear enough” Documents were legible, but ended up sending a second time from attorney office via Fax and [protected]@enom.com Denied again. “we never received documents” send them to another email address… It would appear that Enom is deliberately holding up customers wanting to transfer. Documents submitted the first time should have been good enough. Good grounds for a class action lawsuit…
This complaint and/or review was posted on HolySmoke.org on 19:00 pm, July 22, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/enom/.
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