Within the last month, I recieved a brand-new credit card. The first time I ever used it was a few days ago, ordering food through Entrees Denton. Then, late last night, an unauthorized charge for $100 showed up on my card. Since I never used the card anywhere else, it absolutely must have been compromised by Entrees Denton, their online security system, or the restaurant through which the meal was ordered (Andaman Thai Restaurant). I left a message on their automatic voice mail system, but have had no reply as of this posting. I can only assume that they are investigating the matter, as their very existence as an online business is entirely dependent upon consumer confidence (my personal confidence is understandably hindered at this time). The service I recieved from Entrees Denton was good, although it would have been nice to have had some indication of when we might expect delivery. The food quality from Andaman was also good. My only notable problem was with the secure handling of my credit card in the process of the order. Since the card was new, and was never used anywhere else, then it seems logical to conclude that the security vulnerability lies with Entrees Denton, downline from them in their system, with the restaurant they dealt with (Andaman), or with employees of either one. Since Entrees Denton was the entity to which I furnished my credit card information, it becomes Entrees Denton’s responsibility for any breaches in security which may have occurred thereafter. My warning to customers is to be careful about credit card security when dealing with them. Although it might better suit the needs of some people to use reloadable or disposable prepaid debit cards, I intend to make any future orders on a cash basis.
This complaint and/or review was posted on HolySmoke.org on 19:41 pm, December 31, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/entrees-delivered-review/.
The reviews & complaints posted about Entrees Delivered was submitted by a member or guest on this website. Any and all opinions and information are published as is. HolySmoke.org does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. As such, HolySmoke.org cannot be held liable for the complaints and reviews posted about Entrees Delivered as per Section 230 of the Communications Decency Act.
Be an Informed Consumer
An informed consumer is capable of making sensible decisions, gains insight about a business prior to an interaction or transaction. Our newsletter provides resources and information that informs you, the consumer. of such things as consumer rights and protection.