Evolocity Reviews & Complaints

Reviews: 2


Total views: 4165

Published: 09 October 2018

Posted by: SamT00

As a user of evolocity’s services and products including their Steel Jaws software, I was simply not getting it. Couldn’t figure out how they could get me to the top pages of google so quickly nor how they were tracking the calls and when I was being told by my staff that i wasn’t getting calls. I called and emailed the support contact information I was given. It was frustrating to have them take me to my account and let me listen to the call recordings of the inbound calls that my staff were telling me I hadn’t been getting. After listening to callers put on hold indefinitely, told that I didn’t have any openings, or my office phone not answered at all during my work hours, I realized the issue was not that I wasn’t getting top page listings or inbound calls, the proof was in the recorded documentations, I realized I had to make some internal modifications on my side. It was painful to say the least. However, actually listening and looking at the provided data from evolocity really changed how we do business! May I suggest that if you think evolocity is your problem that you be open enough to verify listings and calls first, second, take advantage of their online publication feature which will allows your results to be published online for others to see. My experience was that they were very open when I contacted them and all results were validated via 3rd party entities like google ad words, telephone company’s and made the results irrefutable. Painful? Yes! But my long term, ongoing, and higher quality results are the better for it. S. T.

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