I have an Invicta 22250 watch purchased from eWatches.com in October. The crystal has failed water has gotten into the case. I have submitted 2 requests for replacement/refund with no response. The phone number for ewatches does not work. The recording says they are closed. In this crazy world of ewatches I have logged into my account to request a return. When I click on My Orders, nothing appears even though I have purchased two watches from them. The website has quit working. You cannot search for watches anymore. My browser reports the website is not secure. DO NOT BUY FROM THIS SCAM SITE!!!
Customers reviews and complaints
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This complaint and/or review was posted on HolySmoke.org on 01:13 am, March 28, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/ewatches-com/.
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eWatches.com Reviews & Complaints
I have ordered the watch from Ewatches through online and they delivered the different watches worth Rs 50/- and took Rupees 1799/- which is completely fraud as they are showing different watch on their website and after placing ordered they delivered different watch. People are trusting the brand and placing ordered but if this is the case then you will loose the cust day by day instead provide good services and adhere to the product so definitely u will earn more than u are earning by fraud. Would request you to kindly look into this matter and refund my money or else delivered the same product which I ordered. Order id:-8042478 Ref id:-3090 order date:-10/15/2019
eWatches.com Reviews & Complaints
I ordered three watches from http://www.ewatches.com through e-shopping. The product codes and prices are as below: 1 – [FS4734] – $78.50 2 – [AM4404] – $71.99 3 – [ES3180] – $97.50 They cancelled my order number 3, saying that the prices have increased due to high demand. Why was I penalized if the price increased after my order was accepted ? They returned my amount back for this. The other two watches (order 2 and 3) were supposed to be delivered in a few days, but it took far longer than that. Rather, I did not receive the order at all. I asked ewatches to cancel my order multiple times, but did not get the refund ($78.50+$71.99) back. I called their customer support number and no one picked up the call and it was routed to automated voicemails. I had to pay significant amount for the calls as I am calling from India. I have been pissed off by these people and would request you support to get my refund back. My mobile number in India is +91-[protected], +91-[protected]. My email Id is [protected]@gmail.com. Please help me out to get my money refunded. At the bottom of the email, I am pasting the excerpt of the order receipt that I got through email from them Thank you. Arpit Narain, CFA, FRM Orders: (1) 1 x Fossil Men”s Grant White Dial Stainless Steel [FS4734] Stainless Steel/White Dial [Ships within 1-2 business days (cannot expedite)] Item Price: $78.50ea. Item Discount: ($7.12)ea. Web Link: http://www.ewatches.com/detail.asp?bo_products_variance_id=144338&iq=1 (2) 1 x Fossil Women”s Grey Dial Stainless Steel [AM4404] Stainless Steel/Grey Dial [Ships within 1-2 business days (cannot expedite)] Item Price: $71.99ea. Item Discount: ($1.50)ea. Web Link: http://www.ewatches.com/detail.asp?bo_products_variance_id=156432&iq=1 (3) 1 x Fossil Women”s White Dial Stainless Steel [ES3180] Stainless Steel/White Dial [Ships within 1-2 business days (cannot expedite)] Item Price: $97.50ea. Item Discount: ($6.51)ea. Web Link: http://www.ewatches.com/detail.asp?bo_products_variance_id=155240&iq=1
eWatches.com Reviews & Complaints
I purchased a womens toywatch pave wristwatch. When I received the watch it seemed to be new with the exception of a scratched clasp. However I chose to ignore the scratch because with normal wear and tear it would be scratched eventually. I wore the watch 7 times for only a few hours. It seemed to lose time a bit. Then the last time I wore it the big hand spun loosely in a circle. I called them and they gave me an RMA number and I sent it back. They have had my watch nearly 4 weeks and they are giving me the run around. Customer service says its in repairs and I am responsible for paying for repaid. I go round and round with them saying absolutely NOT will I be paying for repairs. They sent defective watch. That was resolved. Just spoke with customer service rep about status of repairs and she could give me no other info except it was isn repairs and could take up to 8 weeks to repair. They”ve already had it 4 weeks. What”s the hold up? Impressed her to speak with supervisor and she hung up on me. I called back and after ANOTHER 10 minute hold a customer service rep answered saying their system was down and would have to call me back. I asked for supervisor and surprise…she”s at lunch. The better business burrow should SHUT THIS BUSINESS DOWN IMMEDIATELY! They are a fraud. Claim to sell NEW watches when in fact their defective. They have very rude customer service representatives as well. DO NOT BUY FROM EWATCHES.COM.