As natives from this area (just west of the wanna-be metropolitan city of Dallas), we are used to the Old West style of doing business- your handshake is your word and you treat your customer or business associate with the same respect as you would your own family……and then Excel Association Management decided to move into town from Plano. We have lived in a condo managed by this “”firm”” for several years and they are the absolute worst HOA management company in North Texas from our some 25 years of real estate and HOA experiences. For example: In this age of e-commerce, all reputable companies spend the necessary money to market themselves professionally on the web. Simply put- if the website looks like a joke, it IS a joke. Just look at their website link posted above. All reputable HOA management companies have a slick, professional, user-friendly website. Excel’s website appears to be stuck in the 1980’s when graphics were just not possible. It’s worthless as a homeowner-friendly HOA website. This should be a big WARNING sign to any prospective HOA Board! Furthermore, Excel is obviously in it for the money and could care less about homeowners. Of course, Texas laws are in their favor and they use this to milk HOAs for everything they can. Money before service!
This complaint and/or review was posted on HolySmoke.org on 14:34 pm, October 03, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/excel-association-management-review/.
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