DO NOT waste your money and time with this company. They are CROOKS. I don’t care how long they state they have been in business and have successfully been able to do what they promise to do, but they cant! I signed up with them back in March, 2013 to specifically have my Bankruptcy deleted. All 3 Credit Bureaus responded back after a bunch of form letters with idle threats that they will not be deleting the item, since it is valid. The letters threaten to file a lawsuit, yet the company refuses to even let you know if they have ever done so, who paid for all the costs, and if they were successful in doing so. They promise a full money back guarantee. When I finally had enough and requested a refund, the company placed the blame with their employee, Tom Fahrny, who placed the onus back on the company. How does a company who advertises a full money back guarantee refuse to refund you? The best part is that I was advised over and over by Mr. Farny that it could take upwards of 2 years to get it resolved. He states that they have NEVER been unsuccessful in getting it deleted, I guess I am the lucky 1st ?? It only gets better. The company responded back to me that Tom have been FIRED from his job, yet Tom never mentioned anything to me and the company never notified me that he was no longer associated with them and that I shouldn’t correspond with him any further. Basically, the company says he went rogue, yet they assume no responsibility for their former employee, even though their company is who charged my CC. Unfortunately, I was unable to get my CC company to reverse that charge since it was past 120 days, yet this company keeps stating that it could take upwards of 2 years to have it completed. I am filing a lawsuit in small claims court. I am filing complaint with the FTC and my District Attorney. I am also reporting them to the BBB, Yelp.com, and taking to Twitter and FB. I am also contacting the LA Times consumer reporter as well as LA’s CBS2 consumer reporters.
This complaint and/or review was posted on HolySmoke.org on 08:33 am, May 18, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/excellentcreditscores-com-review/.
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