This company is a scam. In the beginning we were working with Harrison. He advised us that we were in good hands. Calling me multiple times to explain to me that they will provide us with a driver. Well the day of our transport was in a week and we haven’t heard of any update. We tried calling everyday but either we got put on hold for ever or got to their voice mail system which is always full. We were also emailing the company to find out any updates. Well the day came that we thought a driver was supposed to meet us…a driver never showed…We obviously were very upset with the service and asked for our deposit back the agreed and said it should take up to a week to process…its been 3 weeks now. When i call the office to ask for an update the receptionist Ashley put me on hold then ask what i need i advise here i need to speak with accounting. From there she transfers me to accounting specificly Jason. Jason never answers the phone and his mailbox is full. I feel very ripped out I’m not even sure if this is a real company i can never get a hold of anyone. We paid a $150 deposit and are requesting a refund. We were not provided a driver ever and have been treated very poorly. .
This complaint and/or review was posted on HolySmoke.org on 15:28 pm, April 28, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/exceptional-auto-transport-review/.
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