Do not use this company for anything! We ordered wireless headsets over a month ago, and we were sent the wrong headsets. When we called them to just return the headsets, they told us that we would be responsible for shipping and that there would be a 15% re-stocking fee. They sent us the wrong items! We agreed to just exchange the headsets for the correct ones, the ones they should have sent us in the first place, and we ordered some adapters for them. When that order was shipped, we only recieved one of the correct headsets, the adapter cords that were sent were wrong, and they sent a heavy printer that we never ordered. We called again to get this resolved and we were told to again ship back the wrong items at a cost to us, and that they would get our order right this time. They also stated that they would pay us for the shipping since we had so many problems, and that never happened. We still have not seen the other headset, they have not returned any of our shipping costs due to their errors, and when confronted with this today they refused to work with us. Do not use this company! .
This complaint and/or review was posted on HolySmoke.org on 10:32 am, September 20, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/factoryoutletdirect-com-review/.
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