I ordered two batteries on 5/10/2014.I checked the order , FOS3980288E, and it said the order was shipped on 5/12/2014. It said that that order should arrive in five to ten days. After ten days I checked again and it said order was shipped on 5/12/2014. I starded to try to call, the answer was that the was not answering. I tried sending emails but got no response. One time I got through on the phone but was cut off trying to enter correct relay ‘s. I tried calling again but was answered that was not answering. I continued to try to call but answer was always the same. Number was not answering. I again checked the order and recieved answer that order was not found. Today, 5/31/2014, I started to look for a way to file a complaint. My wife is the major user on the credit card I used and she will file a fraud report with her card. As I was starting to file this report I tried the ,866-357-7072, and finally got to talk to someone. He, Armand, said to call back in two days and he would see if he could find the order. I said I was already filing a complaint and I was not going through this, no answer on the phone again. I will file this and pursue other avenues. This company claims 7 day 24 hr phone contact but in fact there is np phone contact available.
This complaint and/or review was posted on HolySmoke.org on 20:28 pm, June 11, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/factoryoutletstore-com-review-5/.
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