Fair Grounds Race Course And Slots

Unhygienic place and careless staff!

Reviews: 2


Total views: 168

Published: 14 September 2019

Posted by: Anonymously

Life is so busy and hectic that it can make you frustrated. Working for so many hours every day. Everyone in my family has a job and hanging out together is not an everyday thing for us but since we were blessed with some holidays recently, we planned to go out somewhere nice and relaxing to refresh our minds. My friend recommended us Peppermill Reno and honestly, it was one of the worst investments of my life. Me and my family didn’t get to have any fun at all instead we were busy dealing with the bullshit of the company itself. The service was fucking slow and they didn’t even listen to us half the time. The food was bad at every café in the resort. The server was careless and he did not have the basic manners. The food seemed like it was made from bad and stale ingredients and the taste was also just average.
I booked my room online and was told that the room was remodeled and equipped with updated versions of everything but those were all a bundle of lies. The room was small, stinky and not even cleaned properly. The toilet was dirty and there were literal shitstains in the bathroom. The paint was peeling off from the walls and the ceiling was stained with I don’t know what. The A/C control was not working and we had to call in the staff to get it fixed as the room was freezing. The laundry service was the worst of all. Your laundry is late and you have to ask the bell service every time to get the laundry on time. I had the worst time of my life at the gaming tables. The scoring computer was not working and they did not have any variety of games available. The fitness center was not well equipped and there were not many trainers available for guidance. I have never seen security at the pool area but the rude and impolite security people are standing there to confirm if you are staying at the hotel or not. I asked them if I could use the sauna and they told me to pay them extra bucks even though I had paid a fortune for the whole resort already. The pool area is unimpressive and small. The water in the pool wasn’t clean and there was moss in the corners. Yuck!
There were no healthy beverages available in the disappointing pool area. The services of the spa are not up to the mark as well. The ladies at the massage section were inexperienced and were not good at their job. The casino is no fun and it’s a shame because it is a casino hotel. The buffet at the casino tastes bad and there is not much variety of continental food. I could not sleep the whole night because of the drunken people partying in the next room. They have no rules or security for such issues. I am highly disappointed with their overall performance. Do not recommend them at any cost.

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