This is by far the worst apartment complex in Arizona. To start my boyfriend and I moved into a two bedroom in August of 2013. I was pregnant at the time and a day after move in we found mold in the bathroom and all along the water heater. When we brought this to their attention they came in a painted over it. THIS DOES NOT SOLVE ANYTHING! This is not they type of environment to be pregnant in let alone raise a child in. When we asked to be moved to a different apartment they gave a bill to transfer! We had not even lived in the apartment for 24 hours and we were already being billed. UNACCEPTABLE! Two months later we were moved into a different apartment and unfortunately paid the bill. This apartment was not much better. They claim they cleaned the carpet and painted. Their idea of painting it just to cover what was already in the walls. We had nails sticking out as well as staples all covered in paint. We had a non-functioning fridge which they replaced with a much older model but proceed to rip up the linoleum in the process. They said everything was hooked up and ready to go so when we threw in a load of laundry we did not expect for our entire floor to become flooded. They took four hours to come and fix that. We also have a hole and crack in our kitchen window which they refuse to fix because they do not want to put a whole new window in. Our AC has been dripping and all they do is come and vacuum up the water. THREE separate work orders have been filled and nothing has been done. The office staff are sneaky little snakes as well. Kellie is the one who completed our move in process and let us know that there was no security deposit. Awesome right?! Well they add a little something into your rental agreement stating that you will pay over 500 to move out!! WTF?! I would have much rather paid a deposit to move out rather than have this not even explained to me! Rosie, the so called manager of the complex is no better. She is the hardest person to reach and she never returns your calls no matter how many times you try and reach her. She will give you notices days late but they are time stamped for days that have long passed. She just tapes them to your door and calls it good. They also said this was a low crime area and the police are here at least three times a week and their is often a search helicopter involved. We have watched countless neighbors being arrested. Also a pr0stitute lives in the apartment behind us and you can hear her screaming at her men of the night every single night! As well as her cigarette smoke that drifts through the vents. THIS TYPE OF MANAGEMENTHORRENDOUS! and this property reflects that. Save yourself the time and money and do not even bother looking at these apartments.
This complaint and/or review was posted on HolySmoke.org on 09:09 am, May 14, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/falcon-glen-apartments-review/.
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