To begin with, this lot had a vehicle cross posted on a few different sites. I was interested in the vehicle so I called them to inquire. I was told that vehicle was available, the ridiculously low advertised price was accurate, and I could come view the vehicle at my earliest convenience. So, I drove down to the lot, the vehicle was exactly what I was looking for, and I went in the office to start the paperwork. This is when the nightmare and Web of lies began. First of all, I was told by the manager that it wasn’t actually for sale, it was a “catch” vehicle designed to draw people to the lot. I was adamant that I wanted the vehicle, his story then changed to state that it actually couldn’t be sold because it had a pending insurance claim. The sales manager stated that he would check into it and gave me his word he would straighten the issue out so that I could purchase the vehicle. The next day, I went back and happened to catch the owner, he stated that the insurance claim was cleared and instructed them to sell me the vehicle. It had a dead battery and it was late in the day so I went back the next day with a battery, locale and behold, someone had backed another vehicle into the one that I was trying to buy. I was still willing to purchase the vehicle with the agreement that they left the aftermarket stereo in it. Long story short, they couldn’t do the paperwork that day, gave me the run around for another week. Finally went in with cash to do the paperwork, and the vehicle was in the detail area with the entire interior pulled out of it after I was guaranteed that they were not going to touch it. When I inquired why, I was told to take my business elsewhere. I’m really not sure how I ended up being the bad guy in this situation, and I guess I should have cut my losses when the lies and the sideways nonsense started. They advertise themselves as a faith based family business. But, in reality, they are just another shady used car place, looking to scam a buck or two from hard working people. Be very wary, of dealing with any of the crooks at this lot, it’s worth the time to avoid the headache at all costs and shop elsewhere.
This complaint and/or review was posted on HolySmoke.org on 14:08 pm, May 13, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/family-auto-mart-review/.
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