Had the WORST customer service of my life with FareDepot, we tried to change a date within 24 hrs of booking due to a family situation and were asked to wait all day to hear back from a representative, only to find out that the flights that had been available in the morning were no longer available and that we’d have to completely change our travel day AND pay upwards of $800. We will never use this service again and we can’t believe how badly our customer services issues were handled, we were hung up on three times, yelled at and ignored when we asked to speak to a supervisor, and were then ignored further when we tried to reach someone about canceling our reservation entirely. We will NEVER use this service again and neither should you. AVOID LIKE THE PLAGUE.
This complaint and/or review was posted on HolySmoke.org on 00:51 am, March 30, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/faredepot-2/.
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