This company will send you an item that is the wrong size. They are sized with cardboard tags attached to the item. There is NO size tag attached to the item. Then, when you return it because it is the wrong size they will charge you a 15% re-stocking fee. Once you return the item, they will “sit on” your returned item until they are good and ready to process it. When they do decide to process your return they will then send you and email that states they will process your refund in 5 to 7 days. So, all in all you will wait two weeks for your refund to be processed by this company. This company also has a 96% feedback rating on a popular auction site — 26 NEGATIVE feedbacks like: — Item was late & picture didn’t match description. — I have yet to receive the item. — Never received. Fake tracking . Had to dispute and escalate for refund. — The item never arrived! — Never got item had to open case took 4/5 days refund!! — Didn’t arrive by shipping date. No discount offered for inconvenience. — Still waiting to receive the jacket. — Held the item five days before shipping so it got here late. Communication sucks — The worst! emails never answered on time. lied about shipping! Ruined Halloween! — Bad shipping… I live 2 hrs away and item took 6 business days to get here — These do not fit women who wear a size large! If you buy in October no refund — Very very slow shipping! Lied about when the item was shipped. This company is a TOTAL RIP OFF. Any business you conduct with them is at your own risk — I totally suggest you find any other seller. Just to show you how underhanded they are, they changed their name on E bay from Fenvy to lovelyoutfits4u because I figured out they were selling here on Amazon. Fashion Envy, Inc. 20462 Carrey Road Walnut, CA 91789 Phone: 909-595-1008 Registry Registrant ID: Registrant Name: Allen Hsi Registrant Organization: Registrant Street: 21311 Cottonwood Lane Registrant City: Walnut Registrant State/Province: California Registrant Postal Code: 91789 Registrant Country: United States Registrant Phone: +1.6262619414 Registrant Phone Ext: Registrant Fax: Registrant Fax Ext: Registrant Email: (email address removed by HolySmoke.org admin) Registry Admin ID: Admin Name: Allen Hsi Admin Organization: Admin Street: 21311 Cottonwood Lane Admin City: Walnut Admin State/Province: California Admin Postal Code: 91789 Admin Country: United States Admin Phone: +1.6262619414 Admin Phone Ext: Admin Fax: Admin Fax Ext: Admin Email: (email address removed by HolySmoke.org admin) Registry Tech ID: Tech Name: Allen Hsi Tech Organization: Tech Street: 21311 Cottonwood Lane Tech City: Walnut Tech State/Province: California Tech Postal Code: 91789 Tech Country: United States Tech Phone: +1.6262619414 Tech Phone Ext: Tech Fax: Tech Fax Ext: Tech Email: (email address removed by HolySmoke.org admin) Name Server: DNS264-1.NEXCESS.NET Name Server: DNS264-2.NEXCESS.NET DNSSEC: unsigned
This complaint and/or review was posted on HolySmoke.org on 19:19 pm, September 26, 2017 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/fashion-envy-inc-review/.
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