FashionNova Reviews & Complaints

Reviews: 1


Total views: 4137

Published: 29 January 2018

Posted by: Kay_25

Hi, I ordered some clothes, over four weeks ago, I received a call from a woman who has informed me she received my order by mistake. My order was sent to a wrong address she said my address was scribbled and her address was written on top. this is absolutely ridiculous.I have emailed the fashion over team who are very rude not responding to my concerns properly, they are keep repeating the same thing and not reading my email they’ve asked me to complete out of form which needs to be printed and completed and signed and sent back quite frankly I don’t have the time to do this nor do I have a printer to do this also I shouldn’t have to do this. So what needs to happen is you need to contact DHL and inform them that the address the delivery was sent is the wrong and question why they changed original address . I cannot find a contact number for them to call them myself so it needs to be done by you.

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