I cannot express enough NOT to use this company. I made a contract with them months in advance with the specific window of pick up time. I told them our very last day to pick it up because we had a flight to catch and I let THEM choose the window of pick up…..no communication until we called after the first day of the window…nothing….we called the second day…nothing. FINALLY got hold of them and they continued to promise it would be no problem getting the car. Nothing on the third day…would not return calls. Got hold of main office and they personally guaranteed we would be called before the end of the day…nothing. On the last day of pick up date we spoke to them several times and they guaranteed us it would be picked up but no time yet….then it got later and later and they refused to answer our calls. Because of them, our teenage daughter had to drive 20+ hours through 5 states alone, buy new tires, lose our plane ticket cost, and SPEND MOTHER’S DAY AWAY FROM HER FAMILY for the first time ever. There were hundreds of carriers we could have chosen but I trusted these people. They cost our family a fortune. BEWARE: This company will say whatever it takes to get your money and deposit and these positive reviews above are either hit/miss or fake. NO INTERGRITY .
This complaint and/or review was posted on HolySmoke.org on 05:14 am, June 05, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/fast-track-auto-carriers-review/.
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