POOR CUSTOMER SERVICE, ALL EMPLOYEES HERE ARE CROOKS, ESPECIALLY “(CARLOS CRUZ)” THEY ADMIT THAT THEY DO THINGS ILLEGALLY IN THEIR WORKPLACE… AND THEIR CARS ARE IN POOR CONDITION… THEY DON’T REPORT THEIR CAR FACTS ACCURATELY TO THE STATE OF FLORIDA. WORST PLACE TO BUY A CAR…. NOT CUSTOMER SERVICE ORIENTED, THEY MAKE YOU BELIEVE ALL THEIR CARS ARE IN GREAT CONDITION, I GOT MY CAR AT 43,000 MILES… AND IN MY PURCHASE REPORT, THEY REPORTED TO STATE OF FLORIDA THAT I TOOK IT OUT WITH 78,000 MILES, IVE BEEN DISPUTING THIS FOR A WHILE, BUT THEY HAVE BRUSHED ME OFF MANY TIMES, IM GETTING MY LAWYER INVOLVED. SECOND, IVE HEARD FROM OTHER BUYERS THAT THEIR PERSONAL IDENTITY AND SOCIAL SECURITY NUMBER AND ALL OTHER INFO HAS BEEN TAKEN ONE WAY OR ANOTHER BY THIS COMPANY…. NOW IM AFRAID FOR MY INFO BEING OUT THERE, IVE EVEN HAD TO CALL THE SOCIAL SECURITY DEPARTMENT AND ALL CREDIT BUREAUS TO MAKE SURE MY INFO IS NOT USED THANKS TO THESE PEOPLE. DONT TRUST THESE PEOPLE…. AND TO TOP IT ALL OFF… CARLOS CRUZ TOLD ME THAT THE “FAVOR” THAT HE WAS DOING BY GIVING ME THE COPIES OF THE PAPERS AND CONTRACT THAT I SIGNED FOR MY PURCHASED VEHICLE WAS ILLEGAL….. AND THAT IF HE WANTED TO, HE COULD SNATCH IT BACK FROM MY HANDS, HE GOT IN MY FACE AND INSULTED ME… WHEN I AM THE ONE WHO BOUGHT THE CAR AND THANKS TO MY PURCHASE HE HAS AN ILLEGAL PAYCHECK…. PASS THE WORD… DONT BUY FROM THIS DEALER… THEY ARE ALL THIEVES… AND VERY DISRESPECTFUL… HORRIBLE STAFF AND WORST OF ALL (CARLOS CRUZ) AND THIS DEALER ALLOWS THESE ILLEGAL ACTIONS AND IS A PROUD THIEF. DONT BUY YOUR CAR HERE UNLESS!!!!
This complaint and/or review was posted on HolySmoke.org on 07:35 am, June 25, 2018 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/ferco-motors-used-car-dealer-miami-fl-review/.
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