This Company is a Title Insurance Company. I was told by my Realtor, (who has a personal relationship with the Escrow Officer Jacque Mateo), that according to Arizona Law, I had to submit earnest money, too be held in an Escrow account until close of escrow of a home. I found out through a Real Estate attorney that there is no such Law. The Mortgage Company, of which you have numerous complaint against is called Proficio Mortgage Co LLC. They were nearly going out of business and shut down the office that held my file for a loan mortgage. I had completed all documentation for the mortgage loan, and that was needed was an appraisal and inspection, all the way back in 8/29/2014. Proficio mortgage had assigned 9 different loan officers to my file of which 6 of them are no longer with the company, and each time my file was mishandled, or lost, and they continued to asked for updated information each time all the way up to 10/27/2014, I had provided the information back to 8/29/2014. The mortgage loan was never issued and my file was lost when Proficio downsized, and possibly going out of business. I demanded my earnest money back in the amount of $1500.00 in a letter sent to Jacque Mateo at First American Title Ins. Co. through email. First American Title refused and said i did not provide the necessary documentation to the Mortgage Company Proficio, when I had done that already back in 8/29/2014. They stole my earnest money and gave it to the seller and the Broker that listed the property. This Company is already on your site for complaint by other individuals, if I had known about your site and saw that I would have never trusted them. Consumers need to know about companies that ripoff people.
This complaint and/or review was posted on HolySmoke.org on 03:28 am, January 17, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/first-american-financial-corporation-review/.
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