I had a credit card with first premier bank and on jan 18, 2018 I got a call from the bank collection department that I have a overdue balance of $814 and I told them that I shall pay in full next day and she said if you pay me in full I will give you $ 100 bonus. On jan 19th I called the bank, and I asked for my disputed charges from microsoft and the bank refused to adjust those charges and I was mad and I said I am tired of you guys and I don”t need your services any more so I need to close this account today itself. So I asked for the final balance and she said that $ 694.85 as they refunded me the annual fee of $ 79 and as promised $ 100 bonus so I paid the amount on the same day. And I got a confirmation mail from the bank that account is close. After two days I was just sitting on my microsoft account and called them and after few hours of confrontation they issued me a credit of $ 143.94 but back to my closed account. I called the first premier bank and explained the same and the lady said the day we receive the money we will send you the cheque back. And today when I called them they are just paying me $43.94 as now they are not giving me the $ 100 bonus which was promised. I asked them that account was closed on jan 19th and the refund was issued after that. I even asked for the recording for jan 19 when I closed my account. So now they are just cheating with me for $100.
This complaint and/or review was posted on HolySmoke.org on 13:52 pm, February 20, 2020 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/first-premier-bank-premier-bankcard/.
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