Firstline Security Inc.

Firstline Security Inc. Reviews & Complaints

Reviews: 1


Total views: 4173

Published: 15 February 2019

Posted by: Vargaslj

A company named ALARM SERVICES resumed billing starting June 2009 for bankrupt FIRSTLINE SECURITY INC. who, per the Better Business Bureau (BBB)was not licensed to do business in CA back in 2007? Both Rated F. ALARM SERVICES sent a letter dated May 29, 2009, received on June 1, 2009. They say Firstline and Alarm Services are working close together to make this transition as smooth as possible. Back in summer 2007, neighborhoods were swarmed by HARD, HARD pushing college students who were told they were signing up for a reality show with a chance to win $1, 000, 000 dollars for being top seller, which never happened. I got swayed away from ADT. FIRSTLINE SECURITY was a BAD mistake. It took 5 trips out to get the panel working correctly and monitoring (supposedly) hooked up. The customer service was horrible and rude. The wait time to get someone to answer the phone was way beyond reasonable. Their billing dept had no clue what was going on. Not billing, double, triple billing their customers (see the MANY, MANY complaints against Firstline on line). Then they filed Chapter 11 Bankruptcy on January 25, 2008. Prior to them going bankrupt, I could not get thru to customer service and then NOTHING after the filing. I found out my alarm system was not hooked up properly and would not have sent a signal to the monitoring company the whole time after they worked on my existing system. I found this out after I went back to ADT in April 2008. Customers were left without knowing who their monitoring service was, if they were being monitored, and no support. I send this information to you to please help get this information out to all your viewing customers to contact our CA State Attorney General – Edmund G. Brown Jr. Please have them file a complaint. This company should never have been allowed to conduct business without the proper licensing and customers should not then and now be being billed for these illegal activities. Please get them to stop billing. See: Consumer – – Firstline Security, Bogus Billing by Sontaya Rose

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