Firstrade Reviews & Complaints

Reviews: 2


Total views: 4113

Published: 06 January 2020

Posted by: Brett Boe

Firstrade made an unauthorized withdrawal from my checking account. It seems to me that they ARE HAVING LIQUIDITY PROBLEMS. While I investigated the withdrawal, i tried to transfer the money back into my checking account. Firstrade’s policies clearly state that ACH deposits are available for withdrawal after 7 days (or 10 days I don’t recall from top of my mind). However, Firstrade refused to give the money back for more than two months. When I asked Firstrade to send me a copy of their policies, they send me back an email confirming that the money should be available after 7/10 days (that was the actual text of the policy). But then ignoring their own message they stated that the policy was to witheld deposits for 2 months. After I complained with FINRA and the SEC was money was returned promptly (by the deadline stated by FINRA)… Morale of the story: stay away from FIRSTRADE. It seems that they are about to go under.

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