FirstSource Solutions

Consumer Reviews and Complaints

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   FirstSource Solutions Reviews & Complaints

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   Dear Sir, I am Deep Kumar Das Employee of First Source Solution LTD, SILIGURI, Emp Id 1000382, I am writing this letter to inform you about the harassment I am being subjected to, by my TL Pinaki Mitra . On various occasions in the past, Mr. Pinaki has been putting me down because I was do notice period from my post for my family reason.But Mr. Pinaki Mitra was not accespted my notice and aslo tell me to doing for abonded.So i bound to do abonded and also inform me to impact my fnf. So, i heardly requestd to accept my resine and don”t impact my salary and also inform you please going for a step for Pinaki Mitra”s Attitude. Thanks Deep Kumar Das Emp Id.1000382

   By Hortense Tallant

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2. 

   FirstSource Solutions Reviews & Complaints

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   First Source Advantage banks on the fact that most consumers do no know the laws or their rights. I for one know both. This company has violated my rights and Public Law Fair Debt Collections Practices Act. They started calling me in December of 08 offering a settlement on an old outstanding account. I accepted the settlement and told them if my Christmas bonus was enough I would pay this on Dec 27. I then started receiving at least 3 calls a day asking me to put this on a post dated check. I refused to do so as I dont have a checking account nor would I write it when I dont even know if the money would be there. I then received a notice on Dec 18th that I had given them a post dated check in the amount of the settlement. I called them and stated I received this letter but I had not given them a check the man stated that he knew that he used someone else banking information in order to “hold the settlement for me” I was so shocked that he did this that I informed them that I would not be paying this bill thru them and I ordered them to cease and desist all communications with me at that time. I also informed them that every call they made to me cost me money as they were calling my cell phone and that the FDCPA states that their actions may not cause me to incure any cost. From that day on I started receiving phone calls from them at least 10 times a day including 17 phone calls on Christmas Eve. I called them again and informed them that they were put on notice to cease and desist all calls to me as every call they made to me after that was a violation of the law. I also informed them that the law states making a phone ring in order to harass a consumer is a violation and I felt harassed by so many phone calls a day. The other problem I was having is the FDCPA gives me the right to sue a debt collection company and the debt collector individually for any violation but First Source Advantage makes their calls from and their incoming calls go to India. I do not have the ability to sue, depose, or otherwise bring action against an individual in India so again my rights under the FDCPA are being violated. On Thursday January 8th I received 12 calls that morning and was getting very frustrated. Then I received a call from my sister stating that they called her and gave her my name, address, social security number, home phone number and cell phone number and then told her what bill they were collecting on. The FDCPA states they can only call a third party for location information. Since they gave her all that information they already knew this information and had no right to call her. Also, the third party disclosure of the fact that I had a bill and which one it was is just another example of the gross misconduct of this company. At that time I called again very irate. I spoke with a Mr Mconnely and he admitted he third party disclosed and said “hey it worked you called us back.” I tried to politely ask him to again cease and desist and he refused stating they would continue to call me and my family until I paid my bill. Then he stated they would involve the local police department as the check I gave them by phone bounced. I told him to call the police as I had not given him a check he said yes you did and I have it on tape. I asked him to play the tape for me as I have no checking account and he is accusing me of committing bank fraud and he refused. I instructed him to keep that copy available as my attorney will want to hear it and ended the call. About an hour later I was called to the hospital as my daughter was taken in for possible gall bladder attack. While at the hospital still on Thursday they called me 2 more times. Friday rolled around and I received less calls than usual only 5 that day. I answered all 5 told them I was at the hospital and to again never call me again but yet it continued. I informed them again that under the FDCPA you can only make one unsolicited contact with a consumer a day and I had already spoke with them several times and this was yet another violation of my rights. I returned home Saturday morning from the hospital ready to get some rest and at 8:14 in the morning they called me again. I asked for the compliance officer and they refused I asked again to speak with someone in America and they refused. He did admit to all of the fraud and violations and claims they will not call me again but did tell me they were going to take me to court. Frustrated I reminded him he was in India and had no jurisdiction over me and pleaded with him to get an Ohio attorney and file against me as I would love to see them in court. My course of action is to post this story on every complaint board I can find, I will be filing a complaint with the Ohio and New York Attorney Generals offices, the BBB, and hopefully filing suit against this pathetic company in a court of competent jurisdiction. I have been in collections as a manager for 15 years and I would never tolerate such ignorance of the law. I hope that someone in our government takes note that allowing collection agencies to violate the laws and hide behind the fact that their agents are in India and cant be sued personally is bad for the American consumer and bad for a badly needed industry, Good legal bill collectors. I had just completed writing this and was getting ready to send it as I received my third call of the day still on saturday the 10th and it is not even 9 am yet. I asked him why he was calling me and he said cause your a ### and I wanted to tell you to suck my dick. I hung up the phone sent this letter and now intend to call the police.

   By Taunya Ayhens

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   FirstSource Solutions Reviews & Complaints

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   I contacted the collection company to settle a debt. I informed them that I would call them back when I received verification from the bank. But I would not do a check by phone I would send a cashiers check. They called me 5 times within an hour on my cell phone and called my home and shared information with someone that answered the phone without authorization. Repeated word for word the conversation, amount owed, settlement info, that I was going to borrow the money to pay this debt off, even included that I would call them back. I called the company back and spoke to the woman who admitted she shared information. I know this is a violation of my rights. Is there anything that can be done?

   By Dominica Forlani

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4. 

   FirstSource Solutions Reviews & Complaints

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   I have been receiving threatening calls from an individual by the name of Williams at [protected]. It appears First Source Advantage or Alliance Data attempted to debit my account for $30. and the account did not debit. Now I am being threated with suit by Williams he says he is Officer Ben Grow a Prosecution Officer with Dade County who is pursuing suit against me for failure to pay a debt that I am unaware of. He is a person with little to know patience and a thick accent. He is consistently recording our telephone calls; however when I request a contact telephone number for the creditor he is referring to he will not give me a telephone number. Please avoid borrowing on line this is a scam.

   By Janel Cary

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5. 

   FirstSource Solutions Reviews & Complaints

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   I have given First Source Advantage my cell phone number, since they kept calling my parents. When they first started calling, I attempted to tell them that I was unable to pay them anything right now, and told them I would call them as soon as I could. They then proceeded to tell me that since I incurred the debt, I am obligated to pay them and that they would continue to call me. I told them fine, I understand, but I still can”t pay you anything right now. They then tried to tell me that since I am apparently living day-to-day I should be able to pay them. I then hung up after being berated for about 5 more minutes. They have continued to leave messages on my cell phone. About a week ago, my husband received a call from them. We have no idea how they got his cell phone number. They called his number again this morning. I told the rep not to call and harass my husband over my bill. He then informed me that I was “wasting his time” and hung up on me. I then called back and spoke to his supervisor, who finally took his number off, but then he began berating me as well, telling me he was going to notate my account as refusal to pay, even though I told him I was going to as soon as I could. He kept on with his little speech, until I told him “thanks for removing his number!” and hung up. I feel that the more honest I try to be with them (by telling them I am simply unable to pay it right now but will as soon as possible), the more rude they are to me, in fact sometimes downright insulting!! Something needs to be done. It is harassment, through and through. Oh yeah, I had to tell them at least 5 or 6 times to quit calling my parents. We”ll see how many times I have to tell them to quit calling my husband now.

   By Wava Fils

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6. 

   FirstSource Solutions Reviews & Complaints

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   I have received many phone calls on my cell and home regarding some kind of “business matter” which is probably an old, old debt from my divorce. Today the collector called my sisters father in law who is in no way related to me, I don’t even know where the collector got the number. When we ask them to stop calling, they just argue. I never received any type of letter or anything from these people. I googled them and found out they are based in India or something. They seem very shady. I don’t know how to get them to stop, other than sending a cease and desist letter, which I don’t know if they would even honor. Any ideas would be very helpful.

   By Krissy Synnott

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7. 

   FirstSource Solutions Reviews & Complaints

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   I keep getting calls from FirstSource Advantage LLC as a Collection Agency demand for the debt that I never owe. Then I checked my credit report and found out that they pulled my credit under the “general inquiries” which affect my credit score.

   By David Weimann

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8. 

   FirstSource Solutions Reviews & Complaints

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   I SEVERAL OCCASIONS HAVE TOLD THIS REDICULOUSLY HARRASSING COLLECT AGENCY THAT I AM NOT THE PERSON THEY ARE LOOKING FOR WHEN THEY CALL. THEY ARE ASKING FOR JOANNE, AND I AM NOT HER. I TOLD THEM NOT TO CALL ME AS I AM NOT THE PERSON THAT THEY ARE SEEKING, I WAS THEN HARRASSED WITH THREE MORE CALLS BEFORE MY HUSBAND, A POLICE OFFICER, WAS HECKLED BY THE TELEMONNUNICATION IDIOT. I TOLD MY HUSBAND TO GIVE ME THE PHONE AS I AM TRAINED IN LAW. I THEN SPOKE WITH ANDY BACON, A SUPERVISOR THAT HE WAS CLAIMING TITLE OF, WHO WAS DISRESPECTFUL, UNAPOLOGITIC, AND FURTHERMORE, TAUNTING AS IF HE HAD THE RIGHT TO PLAY GOD. HE STATED TO ME WHEN I ASKED FOR THE ORIGINAL MALES NAME THAT I SPOKE WITH, THAT IT WOULD TAKE DAYS TO FIND OUT BECAUSE HE IS IN ONE OF THREE BUILDINGS AND SUPERVISES 15 PEOPLE SO”IT WOULD TAKE ME DAYS TO FIND OUT, I SUPERVISES 15 PEOPLE.” I DEMANDED THE ADDRESS OF THE COMPANY AND DEMANDED THEY DO NOT CALL. ******IF YOU HAVE ANY TROUBLE WITH THIS COMPANY AND WOULD LIKE TO PURSUE OTHER AVENUES…CONTAC T ME (JD. THOMPSON) AT [protected]@YAHOO.COM I WILL DO EVERYTHING IN MY HUMAN POWER TO HELP YOU UNDERSTAND AND RESEARCH YOUR OPTIONS AGAINST HARRASSMENT AND OTHER COMPLAINTS AGAINST THIS COMPANY AND ITS SUPPOSED TRAINED EMPLOYEES. I WILL NOT REST UNTIL I GET MY WAY! if you do not want to contact me that is fine, i have included their address and a managers name, and want to let you know that if you contact the amheart, ny commissioner of revenue, that they can give you all the titled information, including the corporate officer that is responsible for this business, and the number to the state corporate officer office…that will give you the name of the person that has to be served legally for law suits, or colection letters. remember that even if you do owe a debt, you can enforce them not contacting you at all by writing a letter with that demand. check all local and federal laws, including the UCC and FCC and collections laws to further your involvement and let me know how it goes! it is a little work, but really once you do it once, it will be simple to hel p yourself and others int he future like i am doing now.

   By Ta Mastoris

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9. 

   FirstSource Solutions Reviews & Complaints

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   I still have the message received this week Dec 29, 2008. I did not respond to him. I downloaded a complaint form to be submitted to the NC State Attorney Generals office, but have not submitted it. The very first thing I did was to google “First Source Advantage, and found out it was a Scam. Today I found your web site, Sunday Jan 3, 2009, and Here I am. can my report be of any value to you, and can you advise me of a course of action.

   By Manda Feather

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