We purchased an AC condenser from Frankie in April. He came out to do the install and it didn’t work so he had to come back out with a different one. Second one also didn’t work. 3rd time he finally got a working unit installed. In the process of installing, it took about 3 weeks total time. He would say he was on his way and never show up. Or he would give hundreds of excuses why he could not make it within reasonable time frames. Then in june, less than 60 days the unit started having issues. I called and texted over and over with no show or no call. Even though initially he said he was coming then just stopped responding. We thought we had run out of warranty time so we let it go. | October the unit stopped completely in AC mode, then in December it wouldn’t heat or cool. We had to pay someone to come out and do repairs on the gas line and was told by 2 different companies the problem was Frankie fault. So we had the line soldered, and gassed back up. Two weeks later the unit started messing up again but this time I had found my paper showing he guaranteed a 1 year warranty on parts and labor. So I contacted him. He didn’t want problems at first and we thought after the second repair that we had done things were fine but the unit quit again. So I tried to get frankie out and he completely stopped responding. I have my warranty paper, and all subsequent documentation. If anyone else has been victim, please contact us. I’m willing to do what it takes to get him shut down completely. I wouldn’t want him doing this to anyone else.
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