FlightHub

FlightHub Reviews & Complaints

Reviews: 52

1.54 RATING
(1.54)

Total views: 4579

Published: 13 December 2018

Posted by: Regina McCormick

. On 10:30am, Monday, June 23, 2014 my new husband and I arrived at the Albq. airport to travel to Madrid, Spain. Upon trying to check in, we were told our tickets were invalid because we would arrive later than our connecting flight left. We called Flight Hub and Iberia multiple times, each of which said it was the other”s fault. The story as I understand it, flight was changed, so we were changed to the 6am flight, but never notified. Iberia said it alerted Flight hub, but flight hub never alerted us and even while dealing with agent on phone, our reservation still showed we were supposed to take off at 12:50pm from ABQ. An agent, Edwin, apologized and tried to get us a new flight. First saying he would try for the next day, then Monday night, then said he needed a supervisor”s help and he”d call within a couple hours. Four hours later, he still hadn”t called, so we called back. We went to bed without it being resolved. The next (Tuesday) morning, while on hold, a new reservation email for Wednesday popped up. It said to confirm with the airline, so we called Iberia, they confirmed, then called Flight Hub and confirmed again. The next day…NO RESERVATION WITH AMERICAN. We had no reservation number for them. We had a flight from Chicago to Madrid and back, but no domestic flights to get us to and from Chicago. After over two hours talking to Iberia, the American Airlines counter, Flight Hub, and American reservations line, we had missed our flight and had the flight to Madrid canceled due to “no show”. Back and forth, mostly on hold for another 2.5 hrs, Elijah came on and said all he could offer was to refund the tickets and then we could make new reservations. We were refunded the cost of the original ticket, but the fact we lost FOUR days of our honeymoon, lost hotel reservations, SO much added frustration, two days spent in the airport was never addressed.

Consumer Reviews and Complaints

WRITE A REVIEW

Leave a Reply to Melita Gurwell Cancel reply

Sending

Aliso Viejo Customer

California estate mandates regular smog control on cars. I receive the notification and look for a qualified tester to do it. I called in

Auto Twins – Scott Meiners

I was charged $500 for an advertisement by Auto Twins over a month ago to sell my vehicle. I never received one inquiry on my car, even

FunnelAI

We did a one month trial with them. They claim their algorithm and AI component would improve leads for my dealership. Instead, we found

Birnbaum Haddon Gelfman & Arnoux

This is the worst of the worst attorney. Having worked with this attorney I have seen him laugh about overcharging clients and then go

Osvail (Ozzie) Dias

Hello, you can call me Ozzie. Thank you for your interest in my practice. I specialize in anxiety, depression, relationship issues and

Autoscope Motorsports

Previous Review Next Review

Teri Callender

Are you struggling with anxiety, depression, and life transitions? As a licensed psychotherapist, I provide compassionate, caring and

Dealmax.com

Previous Review Next Review