Ordered flowers from this company who offered same day delivery. Flowers were supposed to be 29.99 plus 6.99 for 4 hour delivery. Here it is 36 hours later and the flowers have still not been delivered, and I have been charged 74.43 for something I never received. I have called, and called, to be put on hold for 20 minutes at a time. When I finally did reach someone they told me it would be delivery for today and they would upgrade and give me a hundred dollar store credit and knock 12.99 off my bill. These flowers were a birthday surprise for my 81 year old mother in law..Now they are late, and I have been given empty promises. So upset. I want my money back!!!
This complaint and/or review was posted on HolySmoke.org on 07:44 am, July 24, 2019 (CST) and is a permanent record located at: https://www.holysmoke.org/scam/flower-delivery-express-review/.
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