I booked the Folk Inn Ontario Airport Ontario, CA for one night stay through Hotwire.com Hotwire charged my credit card twice…called them and they told me one of the charges would fall off/ will follow that | Arrived at Folk Inn ontario Airport, Ontario, CA and the desk clerk told me he had to hold my credit card before I could get a hotel key to my room. The hold would be $50. I asked him as I was immediately suspicious – I work for DOC and US Marshall’s what kind of charges for incidentals would I incur – I arrived at 230 am and had not even seen the room to write a list of damages prior to viewing in person – why would the hotel clerk assume there would be any damages…humm that sounds and feels like a threat to me…that’s my money being held …The fact that I am going to be responsible for damages I am 65 yo tired and physically in poor shape..can’t climb stairs and get tired easily…I only wanted to sleep in a bed FOR HEAVEN’S sake….I did not agree to this and hotwire.com never posted or listed this as an additional charge when arriving. I refused and I called the Ontario police departments to alert them as I am sure they have some dealing with the reputation of the hotel. I cannot express enough the thorough lack of concern for me from the desk clerk….The hotel was able to keep my money…they would not refund nor would hotwire.com cancel this booking..The Federal Trade Commission will be alerted to this. I slept in my car and lost 62.50.
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